Terms & Conditions
Please carefully read the following terms and conditions before making a reservation with us. By proceeding with your booking, you agree to adhere to these terms.1. Advance Payment:
For individual bookings, a full advance payment is required 45 days prior to the scheduled arrival date. For group bookings, a 25% advance payment is to be made at the time of booking confirmation. The remaining balance for group bookings must be settled no later than 45 days prior to the scheduled arrival date. Failure to comply may result in auto-cancellation of your reservation.2. Cancellation Policy:
- Cancellation requests received 45 days or more before the scheduled arrival date will be eligible for a full refund of the advance payment.
- Cancellation requests received between 30 and 44 days before the scheduled arrival date will result in a 50% deduction from the advance payment.
- Cancellation requests received within 29 days of the scheduled arrival date will result in the forfeiture of the entire advance payment.
Any requests for changes to your reservation dates are subject to availability. Changes must be requested at least 45 days prior to the original arrival date. Amendment requests within 45 days of the original arrival date will be considered based on availability and may incur additional charges.4. No-Show Policy:
In the event of a no-show (guest does not arrive on the scheduled check-in date), the full advance payment will be non-refundable.5. Pet Policy:
Pets are not allowed on the premises.6. Smoking Policy:
Our hotel is a non-smoking property. Smoking is only permitted in designated smoking areas.7. Damages and Liabilities:
Guests are responsible for any damages caused to hotel property during their stay. Any associated costs for repairs or replacements will be charged to the guest.8. Force Majeure:
We shall not be liable for any failure or delay in the performance of our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, government actions, and labor strikes.
By proceeding with your reservation, you acknowledge and agree to abide by these terms and conditions. We recommend that you review these terms before finalizing your reservation. If you have any questions or concerns, please contact our reservations team for clarification.